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After the successful delivery of three PipeLayer to customers, the company carefully selected experienced engineers to go overseas for guidance and training. With solid professional knowledge and rich practical experience, the service staff introduced the operation principle, maintenance points and assembly and installation precautions of the PipeLayer to the customer in detail. During the training process, the engineer patiently answered every question raised by the customer, and through the combination of practical operation demonstration and theoretical explanation, the customer can quickly master the relevant knowledge and skills of the PipeLayer.
At the end of the training, we officially delivered the three PipeLayer to the customer. This delivery process marks the successful completion of our previous work. Through this on-site guidance and training as well as the successful delivery of the PipeLayer, the customer really felt our Marine engineering service and professional capabilities. This positive experience has laid a solid foundation for future deep cooperation between the two parties.
In the future, we will continue to uphold the concept of professional, efficient and high-quality service, constantly expand cooperation areas, and promote Marine products to the world faster.
In the past period of time, our cooperation with customers in the UAE has won phase achievements.
The welding tractor was tested by customers in the UAE for up to six months. In this half year, we have always kept close communication with customers, monitored the testing progress and answered customers' questions about products in a timely manner.
Ultimately, the customer expressed a high degree of recognition for the performance of the welding tractor. This recognition is not only the affirmation of product quality, but also the recognition of our company's R&D and manufacturing team. This positive customer experience provides a solid foundation for long-term cooperation between the two parties.
Based on the high level of customer satisfaction with the product, they place the third order, which is undoubtedly a great boost to our company's business. In order to ensure the quality of the delivered products, our company has carried out strict quality inspection of the products to be delivered. From raw materials screening to the control of the production process, and then to the index detection of the finished product, every link strictly follows the high quality standards, and does not allow the slightest carelessness.
After completing the quality inspection, we consigned the goods at the ABU Dhabi branch factory according to the contract. During this process, our logistics team carefully arranged the transportation to ensure that the product arrive at the destination safely and timely. At the delivery site, our staff successfully completed the handover procedures with the customer, and further communicated with the customer about the follow-up cooperation intention and the precautions during application, in which customers can feel our full range of services.
The process of cooperation with UAE customers shows that premium products and a good customer experience are key to gaining customer trust and sustained orders. We will continue to uphold the customer-centric concept, constantly improve product quality and service level, and strive to expand more business in the international market.
In the past 20 days, faced with the tight schedule and arduous task of producing the new mobile power stations for Russia, all employees of our company united as one, overcame difficulties, successfully completed the production task with high standards and efficiency, demonstrating outstanding teamwork and professional ability.
At the beginning of the project, we promptly established a special project team composed of key personnel from various departments to ensure efficient communication and coordination as well as scientific decision-making. The technical department worked overtime, meticulously designed the plans, repeatedly discussed and optimized them, providing precise technical guidance for production.
On the production line, the workers adhered to the attitude of striving for excellence, strictly following the process standards and quality requirements for their operations. Every component processed and every assembly process underwent rigorous inspection to ensure that the product quality was impeccable. At the same time, the purchase department actively coordinated with suppliers to ensure timely delivery of raw materials, laying a solid foundation for the smooth progress of production. During these 20 days, the company's management team went deep into the frontline, promptly addressing issues that arose during production and boosting the morale of the workers. The various departments worked closely together, seamlessly integrating their efforts, forming a powerful collaborative force.
Through the concerted efforts of everyone, we not only completed the task on time but also achieved product performance indicators that met or even exceeded the expected standards. The successful completion of this task would not have been possible without the hard work and selfless dedication of every employee. This order not only strengthened the deep cooperation between our client and Suhigo but also accumulated valuable experience for Suhigo in exploring the Russian market!
In order to further expand into the international market, meet customer demands for heating equipment, and enhance the influence of the Suhigo brand in the global market, our technical and marketing person conducted in-depth on-site inspections of heating equipment at local factories in Saudi Arabia, achieving remarkable results.
Prior to this field visit, we conducted thorough analysis and research on the needs of Saudi customers, meticulously preparing inspection plans and relevant technical materials. Upon arrival at the local factories in Saudi Arabia, we promptly commenced work, conducting comprehensive and meticulous inspections of the customers' heating equipment.
The marketing person actively engaged in communication with the customers, introducing in detail the advantages and features of Suhigo branded heating equipment, allowing customers to personally experience the high efficiency, superior service, and high quality of Suhigo. Through real-life case studies and data comparisons, customers were fully informed of our products' outstanding performance in terms of performance, stability, and energy efficiency.
Throughout the entire process, we remained customer-centric, patiently answering their questions and fully listening to their opinions and suggestions. This professional, dedicated, and enthusiastic service attitude earned us high recognition and praise from the customers. Ultimately, we reached a preliminary cooperation intention with the customers, laying a solid foundation for further in-depth collaboration.
Through this in-depth on-site inspection work at local factories in Saudi Arabia, we not only showcased the technical strength and service level of Suhigo, but more importantly, gained a profound understanding of the demands and competitive landscape of the international market. This provides invaluable reference for the optimization of our products and the adjustment of our market strategies.
Recently, our company successfully completed the delivery of 10 pipe cranes from China and the Soviet Union, which will help the oil and gas pipeline project in the Middle East and contribute to China's infrastructure construction in the Middle East.
Since receiving the order, the company has attached great importance to it from top to bottom, and quickly organized various forces such as production department, technical department, quality department and logistics department to fully promote the production, inspection and delivery of the pipe crane. Work closely with each department to ensure that every link is kept improving, and strive to deliver the best quality equipment to customers.
In the production process, we strictly follow the technical specifications and quality standards to ensure that each pipe hanger meets the high quality requirements. At the same time, we have strengthened quality supervision and testing to ensure that every piece of equipment can reach the best state before leaving the factory.
In terms of logistics, we have carefully planned the delivery plan to ensure that the equipment can be delivered to the destination safely and quickly. Through close cooperation with logistics companies, we successfully delivered all 10 pipe cranes to the Middle East safely, providing timely and efficient services to our customers.
The successful completion of this delivery not only shows the strength of Sino-Soviet offshore engineering in the production of pipe cranes, but also reflects the efficient cooperation and quality service of the company team. We will continue to adhere to the principle of "--",constantly improve product quality and service level, and provide better and more efficient solutions for global customers.
Suhigo had an in-depth communication and negotiation with the local customer about the Paywelder lease in the oil field. Finally, both parties successfully signed the contract.
Prior to this, we learnt in detail about the safety requirements and norms of the local government for the equipment in the oilfield, and ensured that the equipment supplied complied with the relevant regulations and standards. To this end, we organised professional technicians to make comprehensive safety preparations for the equipment, including reinforcing the structure of the equipment and installing protective devices, etc., to ensure the safety of the equipment during transportation and use.
Before the equipment is shipped, we carry out strict testing and inspection of the equipment to ensure that the equipment meets the contractual standards in terms of performance, safety and other aspects. During the testing process, we found some minor problems with the equipment and made timely repairs and adjustments to ensure the quality and performance of the equipment.
In the end, we successfully completed the delivery of the equipment according to the time agreed in the contract. The customer also expressed high recognition and appreciation for our work and product quality.
For the first time to cooperate with local customers, Suhigo not only reflects the professional ability and service level of our team, but also laid a solid foundation for long-term cooperation with local customers. We will continue to adhere to the principle of "customer first, quality first" to provide customers with more high-quality and efficient services.
In terms of equipment leasing business, we have carefully selected a group of efficient and stable Paywelder for the market demand in the Middle East, and reached leasing agreements with a number of local enterprises. Through continuous optimization of service processes, we have improved the rental rate of equipment and won the trust and praise of customers. At the same time, we have also strengthened the cooperation with suppliers to ensure the timely supply and maintenance of equipment, and provide customers with a full range of support.
In terms of operator training, we have developed a detailed training plan according to the actual needs of customers. The training includes equipment operation, maintenance, troubleshooting and other aspects, aiming to help customers quickly master the operation skills of equipment and improve the efficiency of engineering construction. Through practical operation drills and simulation exercises, operators not only master the theoretical knowledge, but also improve the practical ability. In addition, we also provide online learning platforms and materials for customer operators, so that they can study and review anytime and anywhere. We deeply understand the importance of maintaining good communication with our customers. Only by fully understanding the needs and feedback of our customers can we continuously improve our services and improve customer satisfaction.
Suhigo will continue to deepen its pipeline equipment leasing business in the Middle East and further improve its operator training system. We will continue to improve the quality of our services to meet the diverse needs of our customers and contribute to the development of pipeline construction in the Middle East region.
In the past 20 days, Suhigo team worked closely together to successfully complete the production, quality inspection and delivery of Paywelder.
During the production phase of the equipment, we strictly follow the established production flow and process requirements to ensure that each process is precise and accurate. Team members maintained efficient communication and collaboration with each other, and made timely adjustments and dealt with problems that arose during production, effectively avoiding production delays and quality risks.
During the quality inspection stage, we have adopted strict inspection standards and processes to conduct a comprehensive and detailed inspection of the equipment's appearance, performance, safety and other aspects. Through multiple inspections and tests, we ensure the reliability and stability of equipment quality. At the same time, we also recorded and analyzed the QC data in detail, which provided strong support for subsequent improvement and enhancement.
Before shipment, we carefully clean and maintain the equipment to ensure that it is delivered to the customer in the best condition.
The successful completion of this equipment production, quality inspection and shipment is due to the joint efforts and collaboration of the Suhigo team members. In the future work, we will continue to maintain a rigorous work attitude and efficient work style, continuously improve production efficiency and product quality, provide customers with better service and experience, and build the international brand of Suhigo.
Looking ahead, we will further strengthen our ties and cooperation with the Americas market, expand our sales channels and market share, and contribute to the sustainable development of our company.